Supreme Court · 2022 INSC 189 · Decided 16 February 2022

Vodafone Idea Cellular LTD. v. Ajay Kumar Agarwal

Court
Supreme Court of India
Citation
2022 INSC 189 · [2022] 2 S.C.R. 748
Case number
CIVIL APPEAL No. 923/2017
Decided
16 February 2022
Bench
D.Y. CHANDRACHUD, SURYA KANT, VIKRAM NATH (3-judge bench)
Outcome
Disposed off
Case type
Civil
Acts & sections cited
Consumer Protection Act Section 2(42), 2(o)

Headnote

Telegraph Act, 1885: s.7B - Whether s.7B of the Act of 1885 providing for statutory remedy of arbitration ousts the jurisdiction of the consumer forum in deciding the dispute between a telecom company and a consumer - Held: 1885 can be construed to be a special enactment for regulating telegraphs, the Consumer Protection Act is a special (and later) enactment intended to protect the interest and welfare of consumers - The fact that the remedy of arbitration under the Act 1885 is of a statutory nature, would not

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