Supreme Court · 2019 INSC 380 · Decided 15 March 2019
The Managing Director, Kerala Tourism Development Corporation LTD. v. Deepti Singh & ORS.
- Court
- Supreme Court of India
- Citation
- 2019 INSC 380 · [2019] 5 S.C.R. 225
- Case number
- CIVIL APPEAL No. 6038/2015
- Decided
- 15 March 2019
- Bench
- D.Y. CHANDRACHUD, HEMANT GUPTA (2-judge bench)
- Outcome
- Disposed off
- Case type
- Civil
Headnote
Consumer Protection - Deficiency of service - First complainant had booked accommodation at a hotel for a family holiday - First complainant's spouse sank into the swimming pool of the hotel and later died - FIR was registered - Also, a complaint the National Consumer Disputes Redressal Commission ('NCDRC') - NCDRC held that there was a deficiency of service on the part of the management of the hotel, primarily for the reason that the lifeguard on duty was also assigned the task of a Bartender and assessed the
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