Supreme Court · 1999 INSC 511 · Decided 2 November 1999
Ravneet Singh Bagga v. M/S. KLM Royal Dutch Airlines and ANR.
- Court
- Supreme Court of India
- Citation
- 1999 INSC 511 · [1999] SUPP. 4 S.C.R. 320
- Case number
- CIVIL APPEAL No. 8701/1997
- Decided
- 2 November 1999
- Bench
- S. SAGHIR AHMAD, R.P. SETHI (2-judge bench)
- Outcome
- Dismissed
- Case type
- Civil
- Acts & sections cited
- Consumer Protection Act Section 2(g)
Headnote
Consumer Protection Act, 1986. Sections 2(g) and (o)-Deficiency in service-Bonafide dispute-Action C or final decision in good faith-Whether amounts to deficiency in service­ Held, if the action is found to be in good faith, there is no deficiency in service under the Act-Deficiency in service - Meaning of Appellant-Complainant had booked himself from New Delhi to Amsterdam and further from Amsterdam to New York with respondent No. 1 for 18th October, 1991 as he had an important business appointment on that day and wanted to reach New York before 1630 hrs. Complainant also booked
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