Supreme Court · 2021 INSC 617 · Decided 5 October 2021

M/S Prem Cottex v. Uttar Haryana Bijli Vitran Nigam LTD. & ORS.

Court
Supreme Court of India
Citation
2021 INSC 617 · [2021] 8 S.C.R. 645
Case number
CIVIL APPEAL No. 7235/2009
Decided
5 October 2021
Bench
HEMANT GUPTA, V. RAMASUBRAMANIAN (2-judge bench)
Outcome
Dismissed
Case type
Civil
Acts & sections cited
Limitation Act; Consumer Protection Act Section 2(1)(g); Electricity Act Section 56(2), 56(1)

Headnote

Consumer Protection Act, 1986 - 2(1)(g) - Deficiency in service - When not - Additional demand raised by respondent no.3 alleging short billing in view of wrong multiply factor (MF) applied in the bills raised for particular period - Challenged by appellant inter alia Complaint dismissed by National Consumer Dispute Redressal Commission - On appeal, held: Before going into the question of bar u/s.56(2), the consumer forum is obliged to find out at the threshold whether there was any deficiency in service - Raising of an additional demand in the

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