Supreme Court · 2026 INSC 135 · Decided 6 February 2026
Itc Limited v. Aashna Roy
- Court
- Supreme Court of India
- Citation
- 2026 INSC 135 · [2026] 2 S.C.R. 455
- Case number
- CIVIL APPEAL No. 3318/2023
- Decided
- 6 February 2026
- Bench
- RAJESH BINDAL, MANMOHAN (2-judge bench)
- Outcome
- Case Partly allowed
- Case type
- Civil
- Acts & sections cited
- BSA; CPC; Evidence Act; Consumer Protection Act
Headnote
Issue arose whether the National Commission was justified in awarding a compensation of ₹2 crores to the respondent-model for a faulty haircut she took at the beauty salon in the appellant's Hotel. Consumer Protection Act, 1986 - Deficiency the beauty salon in the appellant's hotel for haircut - Dissatisfied with the services rendered, she filed complaint before National Commission - Commission awarded a compensation of ₹2 crores to the respondent holding the appellant guilty of the deficiency in service and
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