Supreme Court · 2020 INSC 126 · Decided 3 February 2020

Hemiben Ladhabhai Bhanderi v. Saurashta Gramin Bank & Anr

Court
Supreme Court of India
Citation
2020 INSC 126 · [2020] 3 S.C.R. 818
Case number
CIVIL APPEAL No. 979/2020
Decided
3 February 2020
Bench
D.Y. CHANDRACHUD, HEMANT GUPTA (2-judge bench)
Outcome
Appeal(s) allowed
Case type
Civil
Acts & sections cited
Consumer Protection Act

Headnote

Consumer Protection Act, 1986: Deficiency of service - Spouse of the appellant was account holder with the first respondent bank - A scheme was launched by an insurance company for the account holders of the respondent-bank - Under the terms the insurer and the bank, the account holder was required to submit a Form to the concerned officer of the bank in order to avail insurance cover - Bank was to deduct Rs. 100 as premium from the account holder and forward it to the insurer - Insurance cover of Rs. 5 lakhs was offered

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