Supreme Court · 2019 INSC 445 · Decided 1 April 2019
DR. D.J. De Souza v. Managing Director CPC Diagnostics PVT. LTD.
- Court
- Supreme Court of India
- Citation
- 2019 INSC 445 · [2019] 6 S.C.R. 378
- Case number
- CIVIL APPEAL No. 3351/2019
- Decided
- 1 April 2019
- Bench
- D.Y. CHANDRACHUD, HEMANT GUPTA (2-judge bench)
- Outcome
- Dismissed
- Case type
- Civil
- Acts & sections cited
- CPC; Consumer Protection Act
Headnote
Consumer Protection Act, 1986: Deficiency in service - Appellant placed an order for purchase of TurboChem 100 Unit from respondent - On delivery, the service engineer pointed out that 1000 mv/650 Watt UPS was not suitable and 1KVA Online UPS for usage during power failure - Stand of appellant was that he got a confirmation from the manufacturer of the equipment that UPS which the appellant had was suitable - However, respondent insisted on installation of 1 KVA Online UPS - Appellant also raised
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