Supreme Court · 2020 INSC 232 · Decided 28 February 2020
Bank of India v. M/S. Brindavan Agro Industries PVT. LTD.
- Court
- Supreme Court of India
- Citation
- 2020 INSC 232 · [2020] 3 S.C.R. 1071
- Case number
- CIVIL APPEAL No. 1720/2020
- Decided
- 28 February 2020
- Bench
- D.Y. CHANDRACHUD, HEMANT GUPTA (2-judge bench)
- Outcome
- Appeal(s) allowed
- Case type
- Civil
- Acts & sections cited
- Consumer Protection Act Section 17
Headnote
Consumer Protection Act, 1986: Grievance of consumer regarding processing fees charged by Bank - In the instant case, the consumer-respondent by its letter dated 15.10.2011 requested for credit facility to the appellant-Bank with concession of 50% on LC charges, processing charges, full waiver of DD charges and commitment charges - However, consumer, subsequently, revised its credit requirement three times - On 30.12.2011, the Bank debited the account of consumer by Rs.27.41 lacs being 50% of the applicable processing fees including the TEV study and service
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