Section 2 — Definitions

[a]"designated officer"means an officer notified as such for providing the service under section 3 ;

[b]"eligible person" means a person who is eligible for notified services ;

[c]"first appeal officer"means an officer who is notified as such under section 3 ;

[d]"right to service"means right to obtain the service within the stipulated time limit under section 4 ;

[e]"service"means any service notified under section 3 ;

[f]"second appellate authority"means an officer who is notified as such under section 3 ;

[g]"stipulated time limit"means maximum time to provide the service by the designated officer or to decide the appeal by the first appeal officer as notified under section 3.