Section 3 — Right to public services

(1) Subject to provisions of the Act, every eligible person in the [Union territory of Jammu and Kashmir] shall have a right to public services.

(2) The right referred to in sub-section (1) shall include the right to—

(a) have access to the public service ;

(b) receive public service within the specified time limit ;

(c) receive public service in a transparent manner ;

(d) demand performance of duties and functions in accordance with the Act ;

(e) hold the concerned designated officer accountable for any service deficiency ; and

(f) seek compensation with respect to non-providing of service or deficiency in service.